Customer Experience Specialist
Customer Experience Specialist
You don’t just answer questions. You make people feel heard, seen, and taken care of.
You’ll support our customers via email, chat, and social — making sure their experience is smooth from first click to final delivery.
What we’re looking for:
- Excellent written communication in Italian and/or English
- Experience with customer service tools like Gorgias, Zendesk, Shopify, etc.
- Problem-solver with empathy and speed
- Bonus: experience with wellness or lifestyle brands